Privacy Policy

Your Privacy Matters

Privacy Policy

How KIVELLUNE collects, uses and protects personal information. Last updated: August 28, 2026.

Scope

This policy applies to www.kivellune.com, checkout activity, customer service, account functions, marketing communications and other interactions with KIVELLUNE.

Information We Collect

○ Contact Information

Name, email, phone number and delivery/billing address.

□ Order Information

Products, order history, returns, delivery and transaction details.

◇ Device & Usage

IP address, browser, device identifiers, cookies and site interactions.

✉ Communications

Messages, reviews, survey responses and marketing preferences.

How We Use Information

  • Process payments, orders, delivery, returns and customer support
  • Operate, secure and improve the website
  • Prevent fraud and comply with legal obligations
  • Send marketing where consent or applicable law permits
  • Measure site performance and personalize relevant experiences

Cookies & Similar Technologies

Essential cookies support checkout and security. Analytics, preference and advertising technologies may help us understand performance and present relevant content. Browser or consent controls may limit non-essential cookies.

How Information Is Shared

Information may be shared with SHOPLINE and store technology providers, payment processors, fulfillment and delivery partners, analytics/advertising providers, professional advisers, authorities when legally required, and parties involved in a business transaction. We do not disclose information beyond what is reasonably necessary for those purposes.

Retention & Security

We retain information for operational, legal, accounting, fraud-prevention and dispute purposes. Reasonable administrative, technical and organizational safeguards are used, but no online system can guarantee absolute security.

Your Choices & Rights

Depending on location, you may request access, correction, deletion, restriction, portability or objection, and may withdraw marketing consent. Identity verification may be required. You may unsubscribe using an email link or contact us.

International Processing & Children

Service providers may process data in other countries under applicable safeguards. The store is not directed to children below the age permitted to consent to online services in their jurisdiction.

Contact & Updates

We may revise this policy and will update the date above. Privacy requests can be sent to support@kivellune.com. Operator: KIVELLUNE.

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