Privacy Policy
Privacy Policy
How KIVELLUNE collects, uses and protects personal information. Last updated: August 28, 2026.
Scope
This policy applies to www.kivellune.com, checkout activity, customer service, account functions, marketing communications and other interactions with KIVELLUNE.
Information We Collect
○ Contact Information
Name, email, phone number and delivery/billing address.
□ Order Information
Products, order history, returns, delivery and transaction details.
◇ Device & Usage
IP address, browser, device identifiers, cookies and site interactions.
✉ Communications
Messages, reviews, survey responses and marketing preferences.
How We Use Information
- Process payments, orders, delivery, returns and customer support
- Operate, secure and improve the website
- Prevent fraud and comply with legal obligations
- Send marketing where consent or applicable law permits
- Measure site performance and personalize relevant experiences
Cookies & Similar Technologies
Essential cookies support checkout and security. Analytics, preference and advertising technologies may help us understand performance and present relevant content. Browser or consent controls may limit non-essential cookies.
How Information Is Shared
Information may be shared with SHOPLINE and store technology providers, payment processors, fulfillment and delivery partners, analytics/advertising providers, professional advisers, authorities when legally required, and parties involved in a business transaction. We do not disclose information beyond what is reasonably necessary for those purposes.
Retention & Security
We retain information for operational, legal, accounting, fraud-prevention and dispute purposes. Reasonable administrative, technical and organizational safeguards are used, but no online system can guarantee absolute security.
Your Choices & Rights
Depending on location, you may request access, correction, deletion, restriction, portability or objection, and may withdraw marketing consent. Identity verification may be required. You may unsubscribe using an email link or contact us.
International Processing & Children
Service providers may process data in other countries under applicable safeguards. The store is not directed to children below the age permitted to consent to online services in their jurisdiction.
Contact & Updates
We may revise this policy and will update the date above. Privacy requests can be sent to support@kivellune.com. Operator: KIVELLUNE.